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Locksmith Technician

This role is for someone who takes pride in quality work, communicates clearly, and wants to be part of a team that values professionalism over pressure.

Field Role Lower Mainland, BC Full-time

What you’ll do

Provide residential and commercial locksmith services
Diagnose lock, key, and door-related issues on site
Explain options clearly so customers can decide confidently
Complete work cleanly, safely, and correctly
Represent On Point Locksmith professionally

What we’re looking for

Someone who cares about doing the job right — not rushing, not cutting corners.
Clear, respectful communication with customers, especially when things feel stressful.
Problem-solving mindset — you like figuring things out, not just following steps.
Comfort working independently, while still being part of a team that has your back.
Reliability — showing up prepared, on time, and accountable.

Your day-to-day

In the field

✓Diagnose what’s actually going on (not guess).
✓Communicate clearly with customers — calm, confident, respectful.
✓Do clean installs/repairs with attention to detail.
✓Look for the best solution — repair-first when it’s safe.
✓Keep notes/photos so the office + customer are always aligned.

What you get from us

Support + standards

✓Training + coaching (not “good luck out there”).
✓Back office support so you can focus on the work.
✓Clear pricing & systems — no pressure selling.
✓Quality standards you can be proud of (and we’ll back you up).
✓A team that cares about customers and teammates.

One honest note: this role isn’t about “being a locksmith hero.” It’s about being steady, professional, and reliable — especially when customers are stressed.

Real Questions About the Locksmith Technician Role

We’ll keep this simple. If you’re curious about the job, the pay, or what a real day looks like — here are straight answers.

? How much does a locksmith technician make in BC?

It depends on experience, the type of work, and how the company is structured. At On Point, we focus on fair pay, clear expectations, and a path to grow — not “figure it out as you go.”

? Do I need experience to apply?

Not always. If you have experience — amazing. If you don’t, we can still work with that, as long as you’re reliable, coachable, and you care about doing clean work.

? What does a real day look like?

It’s not just keys and locks. It’s people calling on a bad day — lockouts, break-ins, doors that won’t close, hardware failing. You diagnose, communicate clearly, and fix it the right way.

? Is the job physical?

Some days, yes. But the biggest “muscle” is your brain. The best techs are the ones who can think, troubleshoot, and stay calm.

? Is this a long-term career or a short-term job?

This can absolutely be a real career. We’re building a team of people who want stability, growth, and pride in their work — not a quick stop on the way to something else.

? Will I be on my own out there?

In the field you’ll be independent — but you’re not alone. You’ll have training, support, and a real back office behind you.

? What makes On Point different?

We say “no” to a few things: surprise pricing, replacing what can be repaired safely, and cheap hardware we wouldn’t install in our own homes. Sometimes that costs us a sale. Long-term — that’s why people trust us.

Still not sure? That’s totally fine. If you’re curious, apply and talk to us first — then decide. No pressure.

See open positions

If this sounds like you, we’d love to talk.
No pressure. Just a real conversation.

Apply

Send a short introduction and your experience. A resume helps — but it’s not required to start the conversation.

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